An Award-Winning Stay …
September 1, 2020
Visitors to the Best Western Plus Dutch Haus Inn and Suites are in for an award-winning stay at this outstanding hotel and event center according to Best Western Hotels and Resorts.
Kelly Williamson, our own General Manager, is the winner of the 2020 Heroic Hospitality Stars Award as “General Manager of the Year” by the brand’s corporate chain.
David T. Kong, President and Chief Executive Officer, made the announcement recently for the award, given in her support of the hotel brand’s “vision to lead the industry in superior customer care” and in recognition of individuals who “go above and beyond to deliver heroic hospitality and create a memorable stay for each and every guest,” he declared.
When reviewing Williamson’s nomination, Wong was impressed with the extra efforts she made during COVID’s uncertain times, her leadership in keeping the hotel operating smoothly with half staff while also meeting cash flow goals, her “strength, optimism and compassion” for her team and the respect and admiration of her staff.
Ms. Williamson, a resident of Columbiana, is one of the original employees hired when the hotel opened in 2001 as Das Dutch Village Inn. She started as a server and worked her way through the years up to the top spot at the hotel. Kelly will be recognized for this honor during Best Western’s virtual Convention during the week of October 18.
In a corresponding achievement for the hotel, and for the second time since becoming a Best Western Plus branded hotel, the property will also be awarded the 2020 M.K.Guertin Award, the brand’s highest honor named after its founder.
The hotel competed with over 2100 properties in North America to receive this distinction, and is one of just 44 top-performing properties in the country to win the prestigious award based on “exceptional levels of quality, guest satisfaction and dedication to the brand,” and will also be recognized during the virtual convention in October.
Visit us soon to be served by our dedicated staff for an award-winning stay and learn more about our property on Facebook at Best Western Plus Dutch Haus Inn and Suites.